WHAT WE
Q. What is your returns policy?
A. You must notify us within 2 days from date of delivery, via email at sales@diyshop.com
for returned items damaged or lost in the post, so we advise you to take out postal
insurance.
Q. I have received a faulty item, what is the returns procedure?
A. Please send us an email telling us what the problem is and we will email you back with
our returns procedure.
Q. I live on a Scottish island how much will the delivery cost?
A. Please email us for a quotation price prior to placing your order.
Q. Are your items new?
A. All our items are new.
Q. Will I receive the same item that is seen in the photograph?
A. Product images are for illustrative purposes only and may differ from the actual product.
It is not always possible to update item